E-Shopping Privacy Policy

Effective Date: 1 August 2025

Cementis (Mauritius) Ltd. (“we”, “us”, “our”) collects, uses, and stores your Personal Information (listed in Article 2 below) when you visit or make purchases from shoponline@cementis.io (the “Site”) or otherwise use our services (the “Services”). By using the Services, you agree to this policy. If you do not agree, please do not use the Services.

1. Changes

We at Cementis share the core value of innovation and are continually trying to improve. As such, we may update this policy at any time. Any updated version will be posted on the Site with a new “Last updated” date. If required by law, we will notify you of significant changes.

2. Personal Information We Collect

  • From you: Name, address, phone, email, NID, account details, order and payment information, shopping activity, and customer support messages.
  • Automatically: Device details, IP address, browser type, and activity via cookies and similar tools.
  • From third parties: Payment processors, analytics providers, and marketing partners.

3. How We Use Information

  • Fulfil orders and provide customer service.
  • Send account, transaction, and promotional communications (you may unsubscribe).
  • Improve and personalise Services.
  • Detect and prevent fraud or misuse.
  • Comply with legal obligations.

4. Cookies

We use cookies to operate and improve the Site. You can disable cookies in your browser, but some features may not work.

5. Sharing of Information

We may share your data with:

  • Service providers (e.g., IT, delivery, payment, analytics).
  • Marketing partners (in line with their own privacy notices).
  • Affiliates within our group.
  • Legal authorities where required.
  • Parties in a business transfer (e.g., merger or sale).

We do not sell your personal information.

6. Your Rights

You may request access, correction, deletion, restriction, portability, or withdrawal of consent. Contact us to exercise these rights at legal@cementis.io.

7. Children’s Data

Our Services are not intended for children. If we inadvertently collect such data, we will delete it.

8. Security & Retention

We use reasonable safeguards to protect your data but cannot guarantee absolute security. We retain data only as long as necessary for business or legal purposes.

9. Payment Options

We accept Credit/ Debit Cards as mode of payment. All payments are secured by SSL (Secure Socket Layer). shop.cementis.mu processes payment through MIPS MyPay who does not store card details. MIPS My Pay is a PCI (Payment Card Industry) compliant payment ecosystem. When you choose an online payment option, your card information is securely processed through the payment gateway. Rest assured that your card is safely encrypted as it travels over the Internet.

Important: It is the buyer’s responsibility to verify, under 48 hours, that payment corresponds to what should have been paid and that payment has well been done. No reclamation can be made to MIPS after 48 hours.

Contact Details

Chaussee Tromelin, Port Louis
Phone: 4652210